PK7 Privacy Policy A complete rundown of how we collect, use, and protect your personal information.

Welcome to PK7. We completely understand that many players feel cautious about giving personal details to an online gaming platform, and honestly, that healthy level of care is exactly what we encourage. This is why PK7 remains fully transparent with you: we clearly explain what information we collect, why we need each piece, and the security steps we take to keep everything safe.

This privacy policy is crafted with Filipino players in mind. Our goal is straightforward — when you use PK7 for depositing, playing, or withdrawing, you can have total peace of mind knowing your details are in responsible hands.

PK7 never sells your personal information to advertising companies or any third parties. Your data is used for one purpose only: to give you a smoother, safer, and more personalized gaming experience from start to finish.

PK7 only collects the information that is truly needed to keep the platform running. We never ask for details we do not actually need.

Information you provide directly:

• Registration information: Your name, mobile number, email address (only if you choose to share it), and date of birth.
• Identity verification (KYC): Your national ID or passport number, together with your address.
• Payment information: Your registered mobile wallet number. We do not collect complete card numbers or full bank account details.
• Support communications: Messages you send through live chat or email.

Information collected automatically:

• Device type, operating system, and browser details.
• IP address and approximate location.
• Your betting history and transaction records on PK7.
• Login times and activity logs.
• Cookies and browsing data (see Section 5 for the full breakdown).

PK7 only uses your information for the specific reasons listed here. Each purpose has a clear basis, and we never go beyond what is necessary.

• Account Management: To keep your login secure, verify your identity, and protect your account.
• Payment Process: To process your deposits and withdrawals.
• Betting Services: To accept bets, settle results, and release winnings.
• Customer Support: To answer your questions and resolve any complaints.
• Promotions and Bonuses: To tell you about offers that fit your activity, but only if you have given your consent.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To meet the requirements set by regulatory bodies.
• Service improvements: We look at how people use the platform so we can keep making it smoother and more helpful for everyone.

We will never sell your information for advertising purposes. You can also opt out of promotional messages at any time.

PK7 does not sell your personal information to any third party. However, there are a few limited situations where some data may be shared, and these are described below.

• Payment processors: Only the details strictly required to process a deposit or withdrawal may be shared with our payment providers.
• Technology service providers: We also use trusted partners for server hosting and security analysis. These partners are bound to protect your data and cannot pass it on to anyone else.
• Legal Obligations: If a court or government agency in the Philippines issues a lawful order, we may be required to supply certain information.
• Fraud investigation: We may also cooperate with investigations involving financial fraud, scams, or cybercrime.

PK7 uses cookies on the website to improve your experience. Cookies are small data files saved in your browser.

• Essential cookies: Some cookies keep your login session active and protect the platform's security, and they can't be turned off.
• Functionality cookies: They are used to remember your preferences, like the language you choose or how the page looks.
• Analytics cookies: To see which pages are visited most often, we run analysis that doesn't identify you personally.
• Marketing cookies: These are used to show you relevant offers, and you have the right to switch them off.

You can turn off cookies at any time through your browser settings. Just remember that some PK7 features may not work as smoothly if you do—like keeping you signed in or remembering your preferred payment method at the cashier.

PK7 never keeps your personal information for longer than it is actually needed. Different types of data are stored for different periods, so here is a clear breakdown of how long each category stays in our system—from your account profile to your deposit, withdrawal, and betting history.

• Account information: Your account details stay on file while your account remains active, and we keep them for two more years after you close it.
• Transaction records: Fund transaction records, including deposits and withdrawals, are kept for at least five years so PK7 can stay fully aligned with legal and regulatory requirements.
• KYC documents: Your KYC documents, such as the government-issued IDs submitted to verify your identity and age, are retained for five years after your account has been closed.
• Support chat logs: We keep records of your support chat conversations for two years from the date of your last message.
• Cookie data: Session cookies are cleared automatically as soon as you close your browser, while persistent cookies stay on your device for up to one year before they expire.

Once the applicable retention period ends, the data is either securely deleted from our systems or anonymized so it can no longer be linked back to you.

PK7 firmly believes that every player should have full control over their own personal information. That is why we make it simple for you to exercise the rights listed below, which cover everything from basic profile details to your full transaction history.

To exercise any of these rights, simply email [email protected]. We will respond within 15 business days.

PK7 uses top-tier industry technology to safeguard your personal data, and we stack multiple layers of protection for your peace of mind.

• 256-bit SSL/TLS encryption: Every communication between your browser and our servers is fully encrypted from start to finish.
• Two-step OTP verification: Mobile OTP is required for every login and for any high-value transaction.
• Automated fraud detection: An AI-powered monitoring system immediately detects and flags any unusual account activity.
• Server-side security: Our data centers are watched 24/7 by cybersecurity experts.
• Scheduled security audits: Independent third-party security experts conduct regular tests on our systems.
• Data segregation: Payment information, betting data, and identity details are stored on separate, highly secured layers.

In the event of any security breach, we are required to notify affected users within 72 hours.

PK7 does not and will not collect personal information from anyone under 18 years old. Our platform is exclusively for adults aged 21 and above.

• Age verification is a must during sign-up. We check your birth date, and if you are under 21, your registration will not push through.
• During the KYC process, we re-verify your age by asking for a valid government-issued ID, such as the Philippine National ID or a passport.
• If we ever discover that we have collected data from someone below 21, we delete that information right away and close the account without delay.

If you have reason to believe that a minor used your personal details to open an account, please inform us immediately so we can act on it.

For any questions, complaints, or requests to delete your data in relation to this privacy policy, feel free to reach out to us through the channels below.

• Email: [email protected] — expect a reply within 7 business days.
• Live chat: Available on the website 24/7, with an average response time of 2 minutes.
• Privacy-related requests: [email protected] — responses are sent within 15 business days.

To learn more, see the sections below. Terms and Conditions And for a quick summary, check the highlights further down. Responsible Play dedicated responsible gaming page.